Tips for Livestream Broadcasters


 

Last night, we hosted our “This Is pARTy” Livestream event. We planned this event as a way to get our community interacting with us and each other. We wanted to publicly share our excitement and gratitude with them for all of their support in funding the project on Indiegogo (66 hours left!) and spreading the word. We’ve had over 6,800 views of the project and a thousand of those views were referred by donors. Thank you so much for carrying our banner!

This post will give you some insight into our process for the event.

Originally, we were going to use USTREAM to do the event, but when Emily and I tested it out, the whole system seemed super slow, clunky, and hard to operate. There were a few different chat streams and the one it automatically put you into was not actually the chat room. Most notably, Emily said that the sign in process was confusing. The last thing we wanted to do was discourage people from logging in to the system to start a dialogue with each other, so we thought we’d try Livestream and see if it worked any better.

The entire Livestream system was cleaner from start to finish not only from the viewer side, but from the broadcaster side. It puts everything on the same page (recording monitor, view counter, chat room, twitter, moderator privileges, etc), so that you can easily monitor your broadcast and interact with your viewers without having to move all sorts of windows around the screen. Note: Close down the actual channel when you start the broadcast or you’ll get a horrendous echo. The biggest plus for Livestream was how easy it was to enter the chat room. You start typing, the system asks them for a nickname, and you’re put into the chat room. It doesn’t require any involved account making or registration.

The ease of chatting resulted in viewers of all ages and demographics being able to participate in the Livestream event. It was incredible to see people gathering for the stream a whole hour and a half early. When I peeked in the chat room, folks were already buzzing about what was going to happen and starting to meet each other.

Part of this is because I recruited a bunch of friends from online chat rooms I frequent to come and help us break the ice. This was wonderful, because it made our chat room active when the bulk of people arrived around 9PM EST when we officially started the broadcast. Thank you to everyone who came and “pre-gamed” for the event in the chat room!

In addition, give your supporters their time in the sun. This kind of event gives you the unique opportunity to thank specific people in the chat room who you haven’t been able to thank face to face. Because we’re all about bringing artists and creators together, we also tried to plug their projects whenever possible.

We filmed the whole thing on my MacBook Pro, but in the future, I think we’ll try to use a nicer camera. This would allow us to get a better picture that wouldn’t require us to huddle so closely. As much as I love my cast mates, it made lighting difficult and one of us always had to be far from the mic. Having a separate camera would also allow us to keep the computer closer to us so we could interact more with chat room while filming. Having reviewed our footage, the biggest issue is that I think we need to be closer to the microphone, which is also in the computer. So, those are all things to think about if you’re putting one of these events together.

One integral part of the event was having a moderator in the chat room. In our case, this was Bryan Vu, our webmaster and graphic designer. I chose him because I wanted to involved as many cast/crew as would come and because I know he’s frequented these types of events in the past so he would know what to expect. He’s also based in Texas, so unless he flew out to NYC, he wouldn’t be able to be on camera. We did have a few “trolls” pop into the chatroom, but we banned them as soon as we were able. This is bound to happen with an open event on the internet. It’s just part of the territory. Don’t panic, just deal with them accordingly. Note: When you ban them, select ban IP address instead of ban nickname because they’ll just create a new name and come back.

You’ll also need someone to keep track of interesting questions that folks in the chat room ask because you will be so busy talking most of the time that you won’t be able to follow all the text that’s scrolling by on your own. I also tasked Bryan to instant message me questions that people asked so when we got to the final section of the show, we could answer them. Bryan had a big job that evening, so thank you so much for being an absolutely integral part of our This Is Art team!

One of our less successful parts of the event was our contest. Here are the details:

Anyone who Tweets about this event with #thisispARTy or tags “This is Art: The Series” in their Facebook status (http://www.facebook.com/wa​tchthisisart) between now and the end of the party on Thursday night will be entered to win a digital download of our score and original songs by the amazing Laura Intravia (www.lauraintravia.com).

In theory, we hoped this would help us spread the word about the event and increase interest, but I think it may have been premature. We’re very early in our process for the show and while we do have a growing number of supporters, we didn’t get very many entries to the contest. The biggest factor here was that our incentive doesn’t carry much weight at this juncture. While Laura is a wonderful composer and has a lot of fans of her work, we haven’t completed the scoring process for the show and people don’t have much to go on when imagining how cool that reward might be. In addition, because we’re so early in the process, her fans probably aren’t even aware of our show. In my opinion, this kind of contest will be more successful once we have our episodes online. If you choose to use this kind of reward system for those who help publicize your events via social media, choose an incentive that will have a more immediate reaction and, as always, let us know how it goes!

The last suggestion I have is that you plan the event as best you can. Don’t script it, because then you’ll be visibly wooden and the whole point of this is interaction and spontaneity. We just plotted out sections of the broadcast- Welcome, Introductions, Thank the Donors by name, Clint Interviews Anne & Emily, Emily & Anne Interview Clint, and answer questions from the chat room. With this loose framework, it allows you to know where you’re going and watch your timing, but it will also allow you to move freely with whatever is happening or being requested/suggested in the chat room.

In fact, we are now creating a This Is Art meetup at New York Comic Con because someone in our chat room suggested it. So be open and aware of the ideas your viewers throw at you because they may not only be brilliant, but your audience will enjoy knowing that they had an effect on you. Interactive projects go both ways. You affect your viewers and in turn, they’ll affect the project. That’s one of the biggest joys when it comes to working on the web.

If you have any questions or suggestions, leave them in the comments section below. We’d love to hear what everyone thought!

Anne Richmond
@annerichmond
@followthisisart
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3 thoughts on “Tips for Livestream Broadcasters

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